Privacy Policy

Effective Date: June 2, 2025

1. Introduction

Welcome to Medviz.ai (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.medviz.ai, and when you contact us through our contact page, email, or phone.

By using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Information You Provide

When you interact with us through our website contact form, support or sales email, or by phone, we may collect:

  • Name
  • Practice Name
  • Your Role
  • Email Address
  • Phone Number
  • Service Needs (your selected option)
  • Additional Comments or information you choose to provide

By using our website and services, you agree to the practices described in this Privacy Policy.

b. Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages viewed and links clicked
  • Date and time of your visit

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and for security. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and fulfill your service requests
  • To communicate with you regarding our services and updates
  • To improve and optimize our website and services
  • To comply with legal and regulatory obligations

If you submit Protected Health Information (PHI), we handle it in compliance with HIPAA requirements.

4. How We Share Your Information

We do not sell your information to third parties. We may share your information in the following circumstances:

  • With third-party service providers who help us operate our website or provide services (e.g., hosting, analytics, customer support)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of Medviz.ai, our users, or others

All third-party service providers are required to protect your information and use it only for the services we request.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is 100% secure.

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to our processing of your information
  • Withdraw your consent at any time (where applicable)
  • Request a copy of your information in a portable format
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at support@medviz.ai.

8. HIPAA Compliance

As a healthcare IT and medical billing company, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) submitted through our website is handled securely and confidentially, in accordance with HIPAA requirements.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of those sites before providing any information.

10. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Medviz.ai
Email: support@medviz.ai
Sales: sales@medviz.ai
Phone: +1 727-214-2749 (Mon-Fri, 8am to 5pm)